Our Process

Every case starts with one or more detailed meetings. We listen to your story, review available documents and physical evidence, and learn how the accident, incident, or event affected your life or business. We identify your goals, your concerns, and what a meaningful result should achieve. By the end of this phase, we have a working timeline, an initial assessment of damages and liability, and a concrete plan for the path forward.

After we understand the story, we move quickly to protect it and test it. We secure data, documents, and physical evidence. We identify and interview key witnesses. We obtain records from agencies, employers, healthcare providers, and others. When appropriate, we retain liability, medical, and industry experts. Drawing on our 25+ years of experience advising companies, insurers, and claims managers (collectively, “Industry”), we map the conduct, policies, and systems that caused the harm. We know that serious accidents, incidents, and events rarely have a single cause. They are the product of multiple decisions, omissions, and system failures. We scrutinize every contributing factor so no responsible party is missed. Through this pre-suit investigation, we collect the information needed to evaluate your case rigorously, anticipate and test defenses, and choose the most effective legal strategies to achieve your goals.

Once we complete the pre-suit investigation, we craft and file the lawsuit. We analyze where to file (jurisdiction and venue), which parties to sue, and which claims to assert. The lawsuit starts with one pleading—the “Complaint”—which we tailor to: • Tell your story, on your terms; • Expose the misconduct that caused harm; and • Frame the discovery needed and the issues we will litigate. Filing the lawsuit moves your case into the public court system and starts the clock for each defendant’s answer and the court-supervised discovery process.

Discovery is where the real work happens—this is where cases are won and lost. Through discovery, we build the evidentiary record needed to drive settlement or trial. We serve focused written discovery and take depositions of key witnesses and decision-makers. We obtain internal policies, training materials, prior incident data, design and testing files, and claims-handling records. We work with experts in medicine, engineering, economics, human factors, and industry practice. At the same time, we develop themes, trial exhibits, and demonstratives. We confront weaknesses directly and integrate honest answers into our trial plan. By the end of discovery, your case has a defined architecture: the facts and the law are aligned to position your case for the best resolution possible.

After the facts and law are developed, our singular focus is resolution. For many cases, we start settlement discussions even before we file a lawsuit. Because of the rigorous methods we use to marshal facts, we negotiate from a position of strength. When a settlement is on the table, we compare monetary offers to our own data-informed valuation. We are pricing specialists and were profiled in The AmLaw Litigation Daily for taking a novel, “data-centric approach” to claim valuation. We know how Industry and defense counsel value cases. And, with 45+ years of experience advising Industry, we know many defense-side decision-makers, too; we can leverage those relationships for your benefit. If the defense refuses to offer what the case warrants, we proceed to trial. At trial, we present a clear narrative grounded in evidence, science, and common sense. We sequence witnesses and exhibits to show what happened, why it matters, and how similar harm can be—and should have been—prevented. If a court or jury reaches a result that is legally or factually unsound, we evaluate appellate options. Because we try cases with the record in mind, we are prepared to identify appealable errors, preserve and present issues in a clear, structured way, and carry the case into the appellate courts with continuity and rigor.

Our work does not end after a settlement, verdict, or appeal. We guide you through settlement documentation, payment structures, post-trial motions, and lien and subrogation issues. We help you plan for what comes next so that the result you achieve supports long-term stability and recovery. Our role is to help you move forward with clarity and purpose. We are here for you, and for change—and we are here to win.